Corporate Communications’ role is to support the delivery of the ICO’s Information Rights Strategic Plan

We do this by developing communications strategies, plans and activities to achieve specific objectives. We look to accurately identify audiences, design appropriate messages and use the right communications channels to do the job

Our work

The Communications department provides an all-round and fully integrated communications service, with the emphasis on communications planning. We are flexible, responsive and well networked. Whatever level you join our team, you could work in one or more of the following areas:

  • Media relations – Strategy, planning, training, intervening, writing, advising, monitoring and evaluating.
  • Digital – Strategy, website, webinars, video, social, search, analytics and navigation. Transactional services. User research. Development and maintenance.
  • Design
  • Editing
  • Materials production –Translations, publications, posters and DVDs.
  • Event Management
  • Market research
  • Corporate identity
  • Internal communications – Intranet, briefings and staff events.

What do we look for?

We need people with specific expertise and experience but who also understand broader communications planning. Our people must want to deliver colleagues a great service and have the confidence to intervene.

Roles in Corporate Communications

Led by a Head of Communications who is committed to delivering a fully integrated communications service, the department comprises a number of different roles.

Group Manager

The Group Manager advises the Commissioner, the Senior Leadership Team, Department Heads and staff on all matters related to ICO media relations as well as digital and internal communications. They lead the development of media relations, digital communications, research and other communications strategies and plans. They also liaise with external stakeholders on behalf of the ICO, including media organisations and press offices on matters relating to the ICO’s media relations.

Team Manager

The team manager leads a team of communications officers to deliver internal and external communications activities. They provide the ICO with professional communications expertise in media relations and press office; internal communications; publication production; and campaign management. They help to ensure reputational risks and opportunities are spotted early and that action is taken swiftly to minimise or maximise impact.

Senior Communications Officer

Our Senior Communications Officers provide the ICO with professional communications expertise in specialist areas, eg media relations and press office and digital communications. They help ensure reputational risks and opportunities are spotted early and that action is taken swiftly to minimise or maximise impact. They develop and implement strategies to ensure opportunities are used to the best corporate advantage, and advise on communications issues.

Lead Communications Officer

Our Lead Communications Officers provide the ICO with professional communications expertise in specialist areas, eg media relations and press office, social media, stakeholder relations, online, publication production, campaign management and events management. They help ensure reputational risks and opportunities are spotted early and that action is taken swiftly to minimise or maximise impact.

Communications Officers and Assistants

Communications Officers and Assistants also undertake range of activities to support the work of their specified team including updating information, drafting copy, planning activities, providing advice and responding to enquiries.