The Information Commissioner has warned that it has never been more important that the general public has an independent regulator overseeing the handling of people’s personal data.

Speaking at the launch of the Information Commissioner’s Office’s (ICO) annual report today, Christopher Graham will highlight how the troubled launch of, Facebook’s research and the so-called Google ‘right to be forgotten’ ruling show why there’s a need to have an independent regulator. But he’ll warn that independence relies on strong powers and sustainable funding.

The latest annual report shows that the ICO responded to a record number of data protection and freedom of information complaints this year.

Information Commissioner, Christopher Graham, said:

“Facebook,, Google: it is clear that organisations’ use of data is getting ever more complicated. People need to know someone is watching over their information.

“That needs to be someone who’s independent, of government and business, so the public know the regulator can be trusted. Sometimes the state is itself the issue. When the Intelligence and Security Committee wanted to know how the Snowden revelations fitted with data protection law, it was the Information Commissioner they turned to.

“Independence means someone who’s got the resources to take on this ever-growing number of cases. The last twelve months have been a record year – more complaints resolved than ever, more enforcement action taken and more advice given through our helpline.

“And it also means having the powers to act on the more serious complaints. A strong regulator is needed if a data breach affects millions of people.

“That someone is the Information Commissioner. We’re effective, efficient and busier than ever. But to do our job properly, to represent people properly, we need stronger powers, more sustainable funding and a clearer guarantee of independence.”

This year’s annual report shows that the ICO handled 259,903 calls to its helpline and resolved 15,492 data protection complaints, a rise, in both cases, of over 10% on the previous financial year. The ICO has also decided on 5,296 freedom of information complaints, a 12% rise on last year’s figure, and received 161,720 reports from people concerned about spam texts and nuisance calls.   

For the past five years the ICO has faced a reduction in its funding for FOI, while the proposed EU data protection reforms would remove the notification fee that funds the ICO’s work under the Data Protection Act.

The ICO’s written submission to the Intelligence and Security Committee in February is now available. The Information Commissioner will appear before the committee in the autumn.

Notes to Editors

1. The Information Commissioner’s Office upholds information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

2. The ICO has specific responsibilities set out in the Data Protection Act 1998, the Freedom of Information Act 2000, Environmental Information Regulations 2004 and Privacy and Electronic Communications Regulations 2003.

3. The ICO is on TwitterFacebook and LinkedIn, and produces a monthly e-newsletter.

4. Anyone who processes personal information must comply with eight principles of the Data Protection Act, which make sure that personal information is:

  • Fairly and lawfully processed
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate and up to date
  • Not kept for longer than is necessary
  • Processed in line with your rights
  • Secure
  • Not transferred to other countries without adequate protection

5. If you need more information, please contact the ICO press office on 0303 123 9070.