An ICO investigation revealed that Quick Tax Claims Limited had sent 7,863,547 unlawful text messages over the course of a month, resulting in 66,793 complaints – 93% of these stating there was no ‘opt out’ option.
During the investigation, the ICO found that the company had purchased personal information from third-party suppliers that did not obtain valid consent. This led to the ICO issuing Quick Tax Claims Limited with a £120,000 fine.