Goldsmiths College

Goldsmiths has explained that, due to a number of factors, it was currently unable to meet its obligations to provide timely responses to individuals regarding their information rights requests. As a result, a backlog of requests had built up. It said that a significant factor has been a change in the volume and nature of information requests. The Commissioner has noted Goldsmiths’ intention to draft an Action Plan to improve its request handling processes and to ensure it complies with its obligations to handle requests within an acceptable time period. The Commissioner has therefore designed the following recommendations to support and enhance Goldsmiths’ plans to stabilise and improve its information rights practices.