London Borough of Hackney
- Date 26 September 2022
- Type Practice recommendation
- Sector Local government
Data from the ICO’s casework and the London Borough of Hackney’s (the Council’s) statistics showed that the Council was failing to respond to a significant of information requests within the statutory time limit. For the first six months of 2022 on average only 64% of requests were responded to within these time limits.
The ICO acknowledges that the Council has begun to implement measures designed to address these performance issues. However, the situation has not improved sufficiently and the practice recommendation finds that the Council’s practices do not conform to the Freedom of Information Code of Practice.
The practice recommendation sets out the steps the Council should take including the development of an action plan detailing how it will improve its performance. It also makes clear that this plan should be published.