This dedicated advice line offers help to small organisations preparing for the new data protection law, including the General Data Protection Regulation.  

The phone service is aimed at people running small businesses or charities. To access the new service dial the ICO helpline on 0303 123 1113 and select option to be diverted to staff who can offer support.

As well as advice on preparing for the General Data Protection Regulation, callers can also ask questions about current data protection rules and other legislation regulated by the ICO including electronic marketing and Freedom of Information.

We are currently experiencing an extremely high number of calls to our helpline. We apologise for any inconvenience this might cause. However, we do have a range of GDPR advice and self-help resources on our website.