The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

That is allowed

From 25 May 2018, organisations have one calendar month to respond to a request. If the request is complex or extremely time consuming they may be able to take longer. They must, however explain this when they respond.

For any concerns that date back before 25 May 2018, organisations have up to 40 days to respond to a request.

For further advice you can contact us via our live chat service or call our helpline on 0303 123 1113.