Please note: The following information has not been updated since the Data Protection Act 2018 became law. Although there may be some subtle differences between the guidance on this page and guidance reflecting the new law – we still consider the information useful to those in the media. This guidance will be updated soon to reflect the changes


Mobile apps

We use them to play games, send messages, check the news and weather and use maps and navigation services. While apps provide a simple and easy means of accessing great content and services, it’s important to be aware of how to use them safely and securely.

Working together, the ICO, Ofcom, PhonepayPlus, the Competition & Markets Authority and the Financial Conduct Authority have released some top tips to help you make the most of your smart device and apps with confidence.

Safer Smartphones

Smartphones have revolutionised how millions of us go online each day, but they also carry some risks. Should your smartphone fall into the wrong hands, it is a potential treasure trove of information. If you download a rogue application, it’s even possible for hackers to hijack your phone without it leaving your side.

In collaboration with Ofcom, the Office of Fair Trading and PhonepayPlus, the ICO has released the following guidance on how you can protect the information held on your smartphone.