Hertfordshire County Council

The complainants have requested information on the design, siting, access arrangements and management of a traveller site in their local area. The council disclosed information but the complainants argued that further information was held by the council. During the course of the Commissioner's investigation further information was disclosed to the complainants (subject to redactions under Regulation 13(1)). The complainants, however, are unhappy that the council did not provide the information within the time period stipulated in Regulation 5(2) of the Act (20 working days). The Commissioner’s decision is that the council has failed to comply with Regulation 5(2) in that it failed to provide the information within the required period. She has though decided that on a balance of probabilities the council has now provided the information it holds to the complainants. The Commissioner does not require the council to take any steps.