What action we've taken, what we're doing now and what we're doing next
Nuisance calls and spam texts are a continuing concern for consumers and a key area of action for the ICO. Report your concerns to us at ico.org.uk/concerns.
In May 2019, we concluded the following case:
- Hall and Hanley Ltd received a monetary penalty of £120,000 for sending over 3.5 million unlawful marketing messages to subscribers.
During the month to the end of May 2019 we:
- had 128 cases under investigation; and
- issued 63 third-party information notices to try and identify companies making nuisance calls.