What action we've taken in October, what we're doing now and what we're doing next

Nuisance calls and messages remain a concern and tackling them is a key action for the ICO. Report your concerns to us at ico.org.uk/concerns.

Throughout October we concluded several investigations into nuisance calls and spam emails. As a result, a number of organisations have received notices of our intention to take formal enforcement action. We also concluded the cases below and issued a total of £310,000 in monetary penalties, as follows:

During the month to the end of October 2018 we:

  • Had 103 cases under investigation.

On 23 October we held the latest Operation LINDEN meeting where regulators, industry and consumer organisations come together to update on themes and trends, as well as opportunities for action in this area. The minutes for this meeting will be made available shortly.

Current trends

Companies under monitoring

Improvement rating Description Organisation name
Good improvements demonstrated. Enforcement action unlikely to be required.
  • Goodwin Barrett Ltd
Concerns about compliance. Enforcement action possible.
  • Tiger Data Ltd
  • Taylor Edwards Financial Management Ltd
  • Switch2Web Services Ltd
  • The Money Club Direct Ltd