What action we've taken, what we're doing now and what we're doing next
Nuisance calls and messages remain a concern and tackling them is a key action for the ICO. Report your concerns to us at ico.org.uk/concerns.
In December, we concluded the case below:
- Tax Returned received a monetary penalty of £200,000 and an Enforcement Notice for breaching Regulation 22 by sending nearly 15 million unlawful SMS marketing messages to subscribers.
During the month to the end of December 2018 we:
- Had 79 cases under investigation.
On 17 December 2018, we saw the introduction of ‘Director’s Liability’, through amendments to the Privacy and Electronic Communication Regulations 2003. The new law allows the ICO to serve monetary penalties, of up to £500,000, on directors and senior officers of companies held responsible for making nuisance calls or sending nuisance messages or emails.