Contact us - public

We are committed to providing excellent customer service to everyone who contacts us in a respectful, courteous and polite manner.

As an employer, we have a duty to safeguard the health and wellbeing of our staff. The ICO does not expect its staff to tolerate abusive, threatening, demeaning or offensive behaviour either verbally or in writing.

Similarly, we do not expect our staff to deal with someone who, because of the frequency of their contact, places a strain on time and resources and causes undue stress for staff.

Where we identify this behaviour we may restrict your contact with us in line with our Unreasonably Persistent and Unacceptable Behaviour Policy.