FOI and EIR complaints
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1. Where is the public authority you’re complaining about located?
England
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2. Is your complaint about a specific request you have sent to a public authority?
Yes – this is about a specific request for information
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3. What is your complaint?
The public authority hasn’t responded to my request
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4. How long have you waited for a response?
Fewer than 20 working days
Wait for 20 working days
The law gives public authorities 20 working days to respond to your request.
If you don't get a response within 20 working days, we recommend you follow up with the public authority before complaining to us. This may be the quickest way to resolve your issue.