FOI and EIR complaints
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1. Where is the public authority you’re complaining about located?
England
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2. Is your complaint about a specific request you have sent to a public authority?
Yes – this is about a specific request for information
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3. What is your complaint?
The public authority has responded to my request but they took too long
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4. How long did you wait for a response?
Fewer than 20 working days
This is allowed
The law gives public authorities 20 working days to respond to your request.
If you are unhappy with the response you were given, you can request an internal review from the public authority. You should have been given the details of how to do this in the response.