Make a complaint/ FOI and EIR complaints/ Official information complaint Make a complaint about accessing or re-using information from a public body Share(Opens Share panel) Share this page Share via Reddit Share via LinkedIn Share via email If you have an impairment and might need a service adjustment, please let us know. * means you must answer this question. About your complaint What is your complaint? * The public body has not responded to my request The public body has not responded to my request for an internal review, or has refused to conduct an internal review The public body says it does not hold the information and I disagree, or I believe it holds more information than it has sent I disagree with the public body's refusal to provide the information I requested I'm concerned about a public body's overall compliance (but i understand I will not get a formal response) What specific aspect of the handling of or final response to your FOI/EIR request are you dissatisfied with? * Please tell us what part of the response you wish to challenge and why. For example, tell us which exemptions or public interest arguments you disagree with. Tell us if you’re happy to exclude personal data from your request or why you think it should be disclosed. Please also let us know which sections you accept. It is your responsibility to make clear the scope of your complaint. If you don’t there may be a delay in progressing it. Maximum 2000 characters (about 250 words). Do you have any previous or existing ICO cases that relate to this complaint? * Yes No Provide the case reference number(s): * Required documents To investigate, we'll need unedited copies of the documents listed below. We accept Word, Excel and other Microsoft Office files, Open Office, txt, pdf, email and image files. Up to 1.5 MB each. We can't accept evidence where the address, email address, or full dates are missing. If you're unable to provide the documents here, please complete as much as possible and send any remaining documents to us by post. We'll provide our postal address at the end. Your information or re-use request or the public authority’s acknowledgement of receipt. If you do not have a copy, could you please provide as much information as you can to help identify your request with the public authority. For example, are you able to recall: • the wording of your request? • the approximate date and time you submitted your request? • which online form you used? Where on the public authority’s website can that form be found? I will be adding: * Documents A link to WhatDoTheyKnow Please enter the link to the thread on WhatDoTheyKnow.com * The link should start: https://www.whatdotheyknow.com Your information or re-use request. * Cancel The public body's response (if received) Cancel Your request for an internal review Cancel The public body's internal review (if received) Cancel Add another Other relevant supporting evidence eg follow-up correspondence that you sent, or received from the public body Cancel Supporting document description I'm sending more information by post What other details (if any) would you like to provide? Tell us why you believe the public body has not acted properly when responding to your request. If you are referring to a previous complaint you've made to the ICO, please provide the ICO reference number. Maximum 2000 characters (about 250 words). About the public body Public body name * Contact name Full name of the person you have contacted at the organisation, if you have one Email Of the organisation or the person you contacted, if you have one Reference number Any reference number the public body gave you About you First name * The name of the person completing this form. We need your name, even if you're acting on behalf of someone else Last name * Company/organisation (if relevant) I'm acting on behalf of someone else Person or company you are acting on behalf of * Authority to act on behalf You can provide a document (Word, Open Office, txt, pdf, or image file up to 1 MB) or ask the person you're acting on behalf of to call us (we'll provide the details when we email you) Cancel Your email * The address you want us to use for correspondence about this complaint Enter email Confirm email Phone Useful if we need to contact you during the working day Your address Optional. We'll only use this to contact you about your complaint Address Search for an address Street Line 1 Line 2 Line 3 Town or city County Postcode Country Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo Congo (Democratic Republic) Costa Rica Croatia Cuba Cyprus Czechia Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini Ethiopia Fiji Finland France Gabon Georgia Germany Ghana Greece Grenada Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria North Korea North Macedonia Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea South Sudan Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Sudan Suriname Sweden Switzerland Syria Tajikistan Tanzania Thailand The Bahamas The Gambia Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Yemen Zambia Zimbabwe Declaration I understand that the ICO may need to share the information I have provided so they can look into my complaint, and have indicated any information or documents that I don't want the ICO to share. I understand the ICO will keep the information relating to my complaint, including any documents for two years, or longer if necessary. If I am making a complaint on someone else's behalf, I confirm that I am allowed to act on their behalf. * Please keep hold of your documents. We don't automatically send you a copy of the information you provided in this form. Submit