Make a complaint/ Nuisance calls and messages/ Spam texts and nuisance calls/ Report spam texts and nuisance sales calls Report spam texts and nuisance sales calls Share(Opens Share panel) Share this page Share via Reddit Share via LinkedIn Share via email If you have an impairment and might need a service adjustment, please let us know. Step 1: About the call or message Type of communication * Spam text message (SMS) Recorded voice (automated call) Sales call from a real person (live call) Telephone number you received the call from The caller's number. If you don't know the number (eg if it was withheld), leave it blank Telephone number you received the message from The sender's number. If you don't know the number (eg if it was withheld), leave it blank Name of the organisation that called you, if a name was given Name of the organisation that sent the message, if a name was given Date you received the call For example, 10 3 2022 Day Month Year Date you received the message For example, 10 3 2022 Day Month Year Time you received the call For example, 15 37. If you don't know, enter an approximate time, or just leave it blank Hour Minute Time you received the message For example, 15 37. If you don't know, enter an approximate time, or just leave it blank Hour Minute Did you consent to receiving the call? Yes No Don't know Did you consent to receiving the message? Yes No Don't know Have you had a previous relationship with the organisation that sent you the text? eg used their services or bought something from them Yes No Don't know What was the call about? Accident claims Adult content Banking Broadband and telecoms Charities Competition Computer scams - you should report these to Action Fraud Coronavirus or COVID-19 Debt management Energy saving and home improvements, including double glazing, windows and insulation Energy supply Gambling Health Holidays Insurance (including car, life and home) Investments, cryptocurrency or online trading Lifestyle surveys Loans and finance Pensions Property and estate agents Recruitment Retail Silent / no answer - you should report these to Ofcom None of the above What was the message about? Accident claims Adult content Banking Broadband and telecoms Charities Competition Computer scams - you should report these to Action Fraud Coronavirus or COVID-19 Debt management Energy saving and home improvements, including double glazing, windows and insulation Energy supply Gambling Health Holidays Insurance (including car, life and home) Investments, cryptocurrency or online trading Lifestyle surveys Loans and finance Pensions Property and estate agents Recruitment Retail Silent / no answer - you should report these to Ofcom None of the above What was the content of the call? What did the message say? How did the call affect you? (choose the option that best describes how you felt) It didn't bother me It was a disruption It made me annoyed and/or anxious Please give details How did this message affect you? (choose the option that best describes how you felt) It didn't bother me It was a disruption It made me annoyed and/or anxious Please give details Your number Telephone number you received the call(s) or message(s) on Your number Have you reported nuisance calls or messages you've received to that number before, in the last month? If so, we'll use the details about your number that you gave us before. If your details have changed since you last gave them to us, select 'No' to update them Yes No Next