The following is a broad description of the way this organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.

We process personal information to enable us to trace debtors, to purchase debts and to collect on behalf of creditors. We also process personal data to support and manage our employees and to maintain our own accounts and records.

We process information relevant to the above reasons/purposes. This may include:

• personal details
• family, lifestyle and social circumstances
• goods and services
• financial details
• education and employment details

We also process sensitive classes of information that may include:

• physical or mental health details
• racial or ethnic origin
• religious or other beliefs of a similar nature
• trade union membership
• offences including alleged offences
• criminal proceedings, outcomes and sentences

We process personal information about our:

• customers and clients
• suppliers
• advisers and other professional experts
• complainants and enquirers
• employees

We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.

Where necessary or required we share information with:

• business associates and other professional advisers
• family and associates of the person whose personal data we are processing
• suppliers and service providers
• financial organisations
• ombudsmen and regulatory authorities
• central government
• credit reference agencies
• debt collection and tracing agencies
• traders in personal data
• courts and tribunals
• current, past and prospective employers
• educators and examining bodies

Consultancy and Advisory Services

Information is processed for consultancy and advisory services that are offered. For this reason the information processed may include name, contact details, family details, financial details, and the goods and services provided. This information may be about customers and clients. Where necessary this information is shared with the data subject themselves, business associates and other professional advisers, current, past or prospective employers and service providers.

Trading and Sharing Personal Information

Personal information is traded and shared as a primary business function. For this reason the information processed may include name, contact details, family details, financial details, employment details, and goods and services. This information may be about customers and clients. The information may be traded or shared with business associates and professional advisers, agents, service providers, customers and clients, and traders in personal data.

Transfers

It may sometimes be necessary to transfer personal information overseas. When this is needed information is only shared within the European Economic Area (EEA). Any transfers made will be in full compliance with all aspects of the data protection act.