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ICO social media use

We use several social media accounts and welcome questions and discussion. We want to provide you with the best service we can and ensure the safety of both our staff and other users of social media and so when interacting with us on our platforms you can expect the following:

Responding to users

We monitor our main accounts 9.00-17.00 from Monday to Friday. We read all messages and will reply to them where appropriate, but we can’t reply to every message we receive.

Facebook

Our Facebook page is Information Commissioner’s Office (ICO). You can read more about Facebook’s privacy policy and Facebook's terms of use.

Instagram

Our Instagram profile is Info Commissioner Office. You can read more about Instagram's' privacy policy and Instagram’s terms of use.

LinkedIn

Our LinkedIn page is Information Commissioner’s Office. You can read more about LinkedIn’s privacy policy and LinkedIn’s terms of use.

Threads

Our Threads handle is infocommissioneroffice. You can read more about Thread’s privacy policy and Thread’s terms of use.

TikTok

Our TikTok handle is informationcommissioner. You can read more about TikTok’s privacy policy and TikTok’s terms of use.

X/Twitter

Our X/Twitter handle is ICONews. You can read more about X/Twitter's privacy policy and X/Twitter's terms of use.

YouTube

Our YouTube channel is InformationCommissionersOffice. You can read more about Google’s privacy policy and YouTube’s terms of use.

What we expect from you

  1. All users must comply with the social media platform’s terms of use and be aware of the social media platform’s privacy policy.
  2.  You are responsible for any content you post including content that you choose to share.
  3. We will report or remove inappropriate posts on our channel, this includes posts that are:
    • Abusive or obscene
    • Deceptive or misleading
    • In violation of any intellectual property rights
    • In violation of any law or regulation
    • Spam (persistent negative or abusive tweeting in which the aim is to provoke a response)
    • reveal personal details, such as private addresses, phone numbers, email addresses or other online contact details.

Anyone repeatedly engaging with us using content or language which falls into the above categories may be blocked and reported to the associated social media platform.