About the ICO/ News and events/ News and blogs News, blogs and speeches 482 in total Marketing boss banned after thousands of nuisance calls 26 November 2020, News Marketing company director who made over 75,500 unsolicited marketing calls banned for six years. Updated ICO statement on recommendations published by the European Data Protection Board following the Schrems II case 13 November 2020, Statement Updated ICO statement on recommendations published by the European Data Protection Board following the Schrems II case ICO fines Ticketmaster UK Limited £1.25million for failing to protect customers’ payment details 13 November 2020, News The Information Commissioner’s Office (ICO) has fined Ticketmaster UK Limited £1.25million for failing to keep its customers’ personal data secure. Blog: Access to information: driving change through education, engagement and enforcement 12 November 2020, Blog Here at the ICO, we recognise how hard organisations are working to keep running effective businesses and services in the face of the Covid-19 pandemic. Open Data Institute’s 2020 virtual summit 12 November 2020, Speech Elizabeth Denham spoke at the Open Data Institute’s 2020 virtual summit. She spoke about the role of trust in innovation, where data ethics and social equality overlap, and the hope that 2021 might be a year of opportunity. UK political parties must improve data protection practices 11 November 2020, News The Information Commissioner’s Office (ICO) has set out how seven of the UK’s political parties need to improve the way they handle people’s personal data after assessing how they manage data protection. Sandbox helps develop innovative tools to combat financial crime 05 November 2020, Blog Two innovations to help companies tackle financial crime are the latest results to come out of the sandbox. ICO fines Marriott International Inc £18.4million for failing to keep customers’ personal data secure 30 October 2020, News The ICO has fined Marriott International Inc £18.4million for failing to keep millions of customers’ personal data secure. Greater Manchester claims management company fined £250,000 for making millions of nuisance calls 29 October 2020, News The Information Commissioner’s Office (ICO) has fined Reliance Advisory Limited (RAL) £250,000 for breaking electronic marketing law. ICO takes enforcement action against Experian after data broking investigation 27 October 2020, News The Information Commissioner’s Office (ICO) orders the credit reference agency Experian Limited to make fundamental changes to how it handles people’s personal data within its direct marketing services. Blog: Simplifying subject access requests – new detailed SARs guidance 21 October 2020, Blog The right of access is a fundamental data right under data protection law. And it has never been more necessary. ICO fines British Airways £20m for data breach affecting more than 400,000 customers 16 October 2020, News The Information Commissioner’s Office (ICO) has fined British Airways (BA) £20m for failing to protect the personal and financial details of more than 400,000 of its customers. Engagement key in protecting people’s privacy across the UK during the pandemic 13 October 2020, Blog Information Commissioner Elizabeth Denham highlights the positive results of the ICO’s engagement with the UK devolved administrations on the use of data in the fight against COVID-19. Keynote at PDP’s 19th annual data protection conference 08 October 2020, Speech Elizabeth Denham spoke about data protection during a pandemic, in a speech delivered by video. ICO takes action against company for sending spam emails selling face masks during pandemic 08 October 2020, News A company that sent spam emails selling face masks during the pandemic has been fined £40,000 by the ICO and issued with an enforcement notice. Statement on the outcome of the ICO’s compulsory audit of the Department for Education 07 October 2020, Statement The Information Commissioner’s Office (ICO) has published the outcome of a compulsory audit of the Department for Education DFE carried out in February 2020. Blog: the conclusion of the ICO’s investigation into the use of personal data in political campaigning 06 October 2020, Blog There can be few cases that better illustrate how mainstream data protection has become than the ICO’s investigation into the use of personal data in political campaigning, including by the now defunct Cambridge Analytica. ICO launches consultation on draft Statutory guidance 01 October 2020, News The ICO has launched a public consultation on its draft Statutory guidance, which details how it will regulate and enforce data protection legislation in the UK. Open letter from UK Information Commissioner Elizabeth Denham to UK organisations 24 September 2020, News Open letter from UK Information Commissioner Elizabeth Denham to UK organisations. ICO fines company flouting the law in order to profiteer from the coronavirus pandemic 24 September 2020, News The Information Commissioner’s Office (ICO) has fined Digital Growth Experts Limited (DGEL) £60,000 for sending thousands of nuisance marketing texts at the height of the pandemic. Statement from Information Commissioner Elizabeth Denham on the NHS COVID-19 app 24 September 2020, Statement Statement from Information Commissioner Elizabeth Denham on the NHS COVID-19 app. Blog: Data protection considerations and the NHS COVID-19 app 18 September 2020, Blog Information Commissioner Elizabeth Denham talks about the regulatory work the ICO has been involved with the England and Wales NHS COVID-19 app. Data protection guidance for collecting customer information 18 September 2020, News The Information Commissioner’s Office (ICO) has published data protection guidance for organisations mandated to collect customer and visitor information. Accountability Framework: demonstrating your compliance 17 September 2020, Blog The accountability requirement of data protection legislation might seem at first like a big task. Yr ICO yn dirwyo cwmni £130,000 am alwadau diawdurdod ynghylch pensiynau 10 September 2020, News Mae Swyddfa'r Comisiynydd Gwybodaeth (ICO) wedi rhoi dirwy o dan y gyfraith a gyflwynwyd i atal twyllwyr rhag twyllo pobl allan o'u pensiynau. ICO fines company £130,000 for unauthorised pensions cold calls 10 September 2020, News The Information Commissioner’s Office (ICO) has issued a fine under a law brought in to stop scammers defrauding people out of their pensions. Ten top tips for innovators 08 September 2020, Blog We have produced a series of data protection tips that anybody involved in any sector can utilise when innovating to ensure that they are building in the right data protection compliance from the outset. ICO’s Children’s Code will help protect children online 02 September 2020, News A statutory code requiring organisations to provide better online privacy protections for children comes into force today, triggering the start of a 12 month transition period. Cod Plant yr ICO am helpu i amddiffyn plant ar-lein 02 September 2020, News Mae cod statudol sy'n ei gwneud yn ofynnol i sefydliadau ddarparu gwell amddiffyniad preifatrwydd ar-lein i blant yn dod i rym heddiw, gan sbarduno cyfnod pontio o 12 mis. Annual survey gives insight into people's information rights views 27 August 2020, Blog As the UK economy adjusts to the impact of COVID-19, it has never been more important for organisations to understand what their customers want and expect. ICO response to email dated 20 August 2020 from Caroline Lucas MP and a cross party group of MPs 21 August 2020, Statement RE: Privacy implications of measures associated with the global pandemic. Thank you for your email of 20 August raising the privacy implications of the government’s response to COVID-19. I… Children’s privacy and data sharing in focus as regulatory sandbox re-opens 19 August 2020, News The ICO is re-opening the regulatory sandbox, its free service, designed to support organisations using personal data to develop innovative products and services. Statement in response to exam results 14 August 2020, Statement An ICO spokesperson said: “We understand how important A-level results and other qualifications are to students across the country. When so much is at stake, it’s especially important that their… Statement in response to trial of NHS Test and Trace app 13 August 2020, Statement “We recognise the importance of contact tracing to the UK’s ongoing fight against COVID-19 and welcome work to develop an effective app in England to support this." Statement to issue the Age Appropriate Design Code 12 August 2020, Statement The Age Appropriate Design Code has completed the Parliamentary process and is being issued by the ICO today, 12 August 2020. The Code will come into force in 21 days on 2 September. The code then… ICO statement on the Court of Appeal judgment in R (Bridges) -v- Chief Constable of South Wales Police & Ors 11 August 2020, Statement An ICO spokesperson said: “We welcome the Court of Appeal’s judgment that provides clarification on the police use of live facial recognition technology (FRT) in public places. ICO launches guidance on AI and data protection 30 July 2020, Blog Simon McDougall, Deputy Commissioner - Regulatory Innovation and Technology, discusses the relationship between AI and data protection as the ICO publishes new AI guidance. Updated ICO statement on the judgment of the European Court of Justice in the Schrems II case. 27 July 2020, Statement Anyone transferring personal data internationally will have been watching the recent judgment of the CJEU with some trepidation. International data transfers, that are so vital for the global economy, suddenly became open to question. Global privacy expectations of video teleconference providers 21 July 2020, News Data protection and privacy authorities from around the world have today published an open letter to video teleconferencing companies, reminding them of their obligations to comply with the law and handle people’s information responsibly. Information Commissioner’s Office publishes 2019-20 annual report 20 July 2020, News The Information Commissioner’s Office (ICO) has published its annual report for 2019-20, covering what the Information Commissioner has called a “transformative period” for privacy and data protection and broader information rights. ICO launches self-assessment Freedom of Information toolkit 17 July 2020, News The Information Commissioner’s Office (ICO) has launched an online toolkit to help public authorities respond to Freedom of Information (FOI) requests as organisations prepare to recover from the coronavirus pandemic. FOI and coronavirus – preparing for recovery 17 July 2020, Blog As the UK’s response to COVID-19 continues to evolve towards recovery we have made changes to our adapted regulatory approach Statement in response to the decision by National Police Chiefs' Council to withdraw digital consent forms 16 July 2020, Statement Information Commissioner Elizabeth Denham said: “In our report published on 18th June , we recommended that these forms were withdrawn, and I am pleased to see that this action has been… ICO statement on the judgement of the European Court of Justice in the Schrems II case 16 July 2020, Statement An ICO spokesperson said: “The ICO is considering the judgment from the European Court of Justice in the Schrems II case and its impact on international data transfers, which are vital for the global economy. Information Commissioner updates on the ICO’s regulatory approach during COVID-19 and beyond 14 July 2020, Blog When the ICO set out how we would regulate during COVID-19 I wrote of the importance of regulators taking account of the larger social and economic context. Commissioner comment on Lord’s Committee digital technology report 10 July 2020, Statement ICO statement following the Lord’s Committee on Democracy and Digital Technology’s report ‘Digital Technology and the Resurrection of Trust’. The Office of the Australian Information Commissioner and the UK’s Information Commissioner’s Office open joint investigation into Clearview AI Inc. 09 July 2020, Statement The Office of the Australian Information Commissioner (OAIC) and the UK’s Information Commissioner’s Office (ICO) have opened a joint investigation into the personal information handling practices of Clearview AI Inc., focusing on the company’s use of ‘scraped’ data and biometrics of individuals. Statement on the publication of ICO guidance to businesses collecting personal data for contact tracing 02 July 2020, Statement Statement from Deputy Chief Executive Paul Arnold as the ICO publishes initial guidance for businesses asked to record and maintain personal data of customers, staff and visitors in support of the… UK regulators join forces to ensure online services work well for consumers and businesses 01 July 2020, News The Competition and Markets Authority (CMA), Information Commissioner’s Office (ICO) and Ofcom have set up a new forum to help ensure online services work well for consumers and businesses in the UK. ICO statement on the Competition and Markets Authority’s market study 01 July 2020, Statement Simon McDougall, Executive Director for Technology and Innovation, said: “As data becomes ever more central to business models, the interaction between data protection and competition regulation increases. The Competition and Markets Authority’s (CMA) Market Study highlights the cross regulatory issues that arise in today’s digital landscape. Loading results More