We are committed to promoting equality and diversity in all we do. We want to eliminate barriers that prevent people accessing our services or enjoying employment opportunities within the ICO.

We are committed to developing our staff and to fair and inclusive employment practices. We will work proactively to make sure that there are no restrictions to building and developing a diverse workforce.

As a UK public body, we are positive about our duties and obligations under Section 75 of the Northern Ireland Act 1998 and Welsh Language Act 1993. For further information, please see our Welsh Language Scheme.

If you require any assistance when accessing our services, please contact our helpline on 0303 123 1113 where a member of our Customer Services Team will be happy to help.

ICO equality objectives

We have developed Equality Objectives which will help us take forward equality and diversity matters as a regulator, service provider and employer. Our senior management team have agreed to the objectives detailed on the attachment and they link to our Corporate Plans.

Our Equality and Diversity Committee will help to ensure that our equality objectives help to improve how we go about our business and continue to progress equality and diversity matters.
ICO equality objectives related to Corporate Plan
ICO equality objectives explained

Publishing equality information

As part of our duty under equality laws, we publish information about actions we are taking to promote equality and diversity and achieve our equality objectives.

Publication of information to demonstrate compliance with the General Equality Duty

Under Section 75 of the Northern Ireland Act 1998 we are also required to submit an annual progress report to the Northern Ireland Equality Commission.

The ICO's latest annual progress report submission to the Northern Ireland Equality Commission

Textphone and translation service

We have a Textphone service available during our Helpline opening hours on 01625 545860. This is a text to text service only. If a member of the team is unable to take your call please leave a message and we will get back to you.

If you cannot easily communicate in English, ask about our translation service. This is provided by Language Line. It is confidential and caters for more than 140 languages.