The Information Commissioner’s Office (ICO) recently launched its upstream regulation team, with the aim of proactively preventing breaches of the Freedom of Information Act (FOIA) and the Environmental Information Regulations (EIR). In order to help understand how to best support the public bodies they regulate, and therefore enable upstream regulation, the ICO commissioned IFF Research to conduct qualitative research with FOI practitioners within public bodies to learn more about their experiences of dealing with Freedom of Information (FOI) requests, and what support they would like from the ICO going forward, to enable them to meet (or continue to meet) their statutory obligations.