Commissioner of the Metropolitan Police Service

The complainant requested information about the diary system for subject access requests of the Metropolitan Police Service (MPS). This followed an earlier subject access request to the MPS. The MPS responded citing a refusal under section 14(1) of the Act (vexatious request). The Commissioner, on balance, considers that the MPS was entitled to refuse the request under section 14(1). However, the Commissioner also found that, by failing to inform the complainant that it was relying on section 14(1) within 20 working days of receiving the request, it breached section 17(5) of the Act.