Consumer Council for Water
- Date 25 August 2011
- Sector Education
- Decision(s) FOI 1: Upheld, FOI 17: Upheld
The complainant requested information about ‘grievance complaints’ and ‘internal complaints and appeals from staff’. The CCW refused to provide this information under section 40(2) of the Freedom of Information Act 2000. During the investigation the complainant agreed to limit his complaint to the procedural aspects of the case. The Commissioner finds that the CCW failed to meet the requirements of sections 17(1), 17(1)(b) and 17(7)(b).