London Borough of Enfield

The complainant requested information relating to her friend’s care provided to her friend at a care home. When this was refused she narrowed her request to information held about herself and her friend’s cat. The Commissioner’s decision is that Enfield Council breached section 10(1) of the Act in that its refusal notice was issued outside of the 20 working days required by the Act, and subsequent disclosures of procedural information also fell outside of that period. The Commissioner does not require the council to take any steps.