HM Land Registry

The complainant has requested a copy of the latest version of the handling plan, defensive briefing and supporting material produced by the Land Registry to manage any adverse reaction to its plans as regards land charge searches. The Land Registry provided some information but withheld 2 documents, the external stakeholder power and influence matrix and the stakeholder journey mapping. On review it upheld that decision. During the course of the Commissioner's investigation the Land Registry did however disclose redacted versions of these two documents but applied section 43(2) to the redacted sections. The Commissioner’s decision is that the Land Registry was not correct to apply section 43(2) to the information. The Commissioner requires the public authority to disclose the information to the complainant.