Stoke-on-Trent City Council

The complainant requested a report produced by an environmental health officer regarding the state of the Big House, a grade 2 listed building in Burslem, Stoke. The council did not initially provide the information in response to the request as it stated that the information was being withheld under Regulation 12(5)(b). However it subsequently withdrew its reliance on the exception and emailed the complainant stating that the report was attached. The email included 2 reports however these were not the reports requested. The Commissioner then contacted the council and asked it to send the correct information to the complainant as he hadn’t received it. The council responded providing the 2 reports it had provided previously. The Commissioner again raised this with the council and it subsequently provided the correct report to the complainant. The Commissioner’s decision is that the City of Stoke on Trent Council has breached Regulation 5(2) in that it failed to provide the information to the complainant within 20 working days. The Commissioner does not require the council to take any steps.