NHS Commissioning Board

The complainant made a request to NHS England for information about disruption to the NHS 111 telephone service. NHS England failed to respond to the request.  The Commissioner’s decision is that NHS England has breached section 10(1) of FOIA by failing to respond to the request. The Commissioner requires NHS England to disclose the requested information to the complainant or else issue a refusal notice in accordance with section 17 of FOIA.