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Financial Ombudsman Service

  • Date 22 June 2017
  • Sector Other
  • Decision(s) FOI 14: Not upheld

The complainant has requested information from the Financial Ombudsman Service (FOS) about its handling of subject access requests under the Data Protection Act.  FOS has categorised the request as vexatious under section 14(1) of the FOIA and has refused to comply with it. The Commissioner’s decision is that the request is vexatious and FOS is correct not to comply with it. The Commissioner does not require FOS to take any steps to ensure compliance with the legislation. This decision notice is currently under appeal to the Tribunal.