Transport for London
- Date 19 June 2017
- Sector Other
- Decision(s) FOI 10: Upheld
The complainant has requested information from Transport for London (“TfL”) regarding TfL’s procedures for extracting customer data from its records of journeys paid for by bank card. The Commissioner’s decision is that TfL did not deal with the request for information in accordance with the FOIA in the following way: it failed to provide a response to the request within the statutory timeframe of 20 working days as set out in section 10 of the FOIA. As the information has now been provided to the complainant, the Commissioner does not require the Council to take any steps.