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NHS Commissioning Board

  • Date 12 February 2018
  • Sector Health
  • Decision(s) FOI 10: Upheld

The complainant has requested information about handling of ‘Serious Incident Requiring Investigation’ telephone calls. NHS England has acknowledged the request but at the date of this notice has not provided a response. The Commissioner’s decision is that NHS England has breached section 10(1) of the FOIA because it has not complied with section 1(1) within 20 working days. The Commissioner requires the public authority to take the following step to ensure compliance with the legislation: Provide a response to the complainant’s request of 23 November 2017.