Wigan Metropolitan Borough Council
- Date 17 April 2018
- Sector Local government
- Decision(s) FOI 1(1)(a): Not upheld, FOI 1(1)(b): Not upheld, FOI 10: Upheld
The complainant has requested recorded information on how the Council handles formal complaints that involve the harm of a vulnerable adult.
The Commissioner’s decision is that Wigan Council has breached section 10(1) of the FOIA (time for compliance) by failing to provide the complainant with all relevant information (in this case a procedure) within 20 working days. The Commissioner also finds that the Council has not breached section 1(1)(a) or 1(1)(b) of the FOIA because it confirmed it held the information and provided a working website link to some of it within 20 working days, and subsequently provided a further relevant document by the time the internal review was completed. Information Tribunal appeal EA/2018/0105 allowed.