Local Government & Social Care Ombudsman

The complainant has requested information relating to the number of complaints and judicial reviews the LGSCO has handled as an organisation, at the Coventry office and by or relating to one member of staff. The LGSCO provided the information it holds and confirmed that it considers the information relating to the named member of staff is exempt from disclosure under section 40 of the FOIA. The Commissioner is satisfied that section 40 of the FOIA applies to the withheld information and that all other recorded information that is held falling within the scope of this request has been provided to the complainant. However, she has recorded a breach of section 1 and 10 of the FOIA, as the LGSCO failed to provide information to which the complainant was entitled to receive within 20 working days of the request. The Commissioner does not require any further steps to be taken.