Severn Valley Medical Practice

The complainant has requested information on a range of topics including how the practice handles complaints and the performance of its triage system. Although the medical practice did respond to the request, the response was outside the statutory time limit of twenty working days. The Commissioner’s decision is that the medical practice has breached section 10 of the FOIA. However as the medical practice has now responded to the request the Commissioner does not require it to take any further action.