Norfolk Constabulary

The complainant requested information relating to a solvability algorithm model utilised to help Norfolk Constabulary solve burglary crimes. Norfolk Constabulary provided part of the information (specifically how many burglary cases had been analysed by the solvability algorithm) but refused to provide the remainder under section 12(1) of FOIA, as to do so would exceed the appropriate cost and time limit. The Commissioner’s decision is that Norfolk Constabulary is not obliged to comply with the remainder of the request under section 12(1) of FOIA. However, in this case she finds that Norfolk Constabulary breached section 16 of the FOIA by failing to provide any advice and assistance to the complainant to suggest how he may refine the request. No steps are required to ensure compliance with the legislation.