Hertfordshire East and North NHS Trust

The complainant requested information about the number of complaints East and North Hertfordshire NHS Trust (“the Trust”) had agreed to investigate from a particular time period. The Commissioner’s decision is the Trust has breached section 10(1) of the FOIA in that it failed to provide a valid response to the request. The Commissioner requires the Trust to respond to the complainant’s request in accordance with the FOIA. The Trust must take this step within 35 calendar days of the date of this decision notice. Failure to comply may result in the Commissioner making written certification of the fact to the High Court pursuant to section 54 of the Act and may be dealt with as a contempt of court.