Department for Work and Pensions

The complainant has requested regarding the managers and area managers of Jobcentre Plus and Benefit Delivery Centres. The Department for Work and Pensions (DWP) provided some of the information and relied on section 21 in relation to an element of the request. DWP has withheld the remaining information under section 40(2) of the Act. The Commissioner’s decision is that DWP is entitled to rely on section 40(2) to withhold the remaining information. She does however find that DWP breached section 10(1) of the Act as it did not confirm or deny whether it held some of the information requested within the specified timeframe. The Commissioner does not require DWP to take any steps.