Parliamentary and Health Service Ombudsman

The complainant has made a request for a copy of the Parliamentary and Health Service Ombudsman’s (PHSO) information security policy. Despite the intervention of the Commissioner, the PHSO has not provided a response to the request in accordance with the FOIA. The Commissioner’s decision is that the PHSO has failed to respond to the complainant’s request within 20 working days of receipt and has therefore breached section 10(1) of the FOIA. The Commissioner requires the PHSO to provide the complainant with a response to the request in accordance with its obligations under the FOIA.