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Housing Ombudsman

  • Date 1 November 2019
  • Sector Central government
  • Decision(s) FOI 40: Not upheld

The complainant has requested information about complaints submitted to the Housing Ombudsman Service (HOS) about a specific housing organisation.  HOS is relying on section 40(2) of the FOIA (third person personal data) to withhold the information the complainant has requested. The Commissioner’s decision is as follows:  HOS is entitled to rely on section 40(2) of the FOIA to withhold the requested information.  It is the personal data of third persons and disclosure would contravene a data protection principle. The Commissioner does not require HOS to take any remedial steps. Information Tribunal EA/2019/0413 dismissed.