Dicconson Group Practice

The complainant has requested information about complaints from Dicconson Group Practice (DGP), for the years 2009 to 2019. DGP did not release some of the relevant information it holds, it released other information and appeared to advise that it does not hold relevant information for two of the years requested. The Commissioner’s decision is that: DGP’s response to the request breached section 1(1)(a) and 1(1)(b) of the FOIA but it holds no further information falling within the scope of the complainant’s request. DGP’s response breached section 10(1) and section 17(1) as it did not comply with section 1(1) or provide a refusal notice for an element of the request within 20 working days. The Commissioner requires DGP to take the following step to ensure compliance with the legislation: Re-issue to the complainant the ‘Internal Review’ it says it had originally sent to him on 6 October 2019.  As well as the two pdf documents, this communication should include the two Excel documents also discussed at paragraph 27 of this notice.  Where it is not currently clear, DGP should identify each of the years the complaints information included across the two Excel documents covers.