Highways England

The complainant has requested information about penalty charge notices for late payment of the Dartford crossing charge. Highways England’s response indicated that it did not hold some of the requested information. It has subsequently confirmed that its primary position is that complying with parts of the request would exceed the appropriate cost and time limit under section 12(1) of the FOIA. The Commissioner’s decision is as follows: Highways England is not obliged to comply with parts 1 to 3 of the complainant’s request as the cost of doing so would exceed the appropriate limit under section 12(1) of the FOIA. The Commissioner finds that no breach of section 16(1) occurred (advice and assistance). The Commissioner does not require Highways England to take any remedial steps.