London Borough of Waltham Forest

The complainant submitted a request to the London Borough of Waltham Forest (the Council) which included a number of questions mainly focused on water collection arrangements. The Council provided the complainant with information in response to her request. The complainant questioned whether the Council had provided her with all of the information falling within the scope of her request and also raised a number of further concerns about the Council’s handling of her request.

The Commissioner’s decision is that the Council does not hold any further information falling within the scope of the complainant’s request. However, she has also concluded that the Council breached section 11 of FOIA because it did not initially provide the complainant with a response in hard copy albeit it subsequently did so. Furthermore, the Commissioner has concluded that the Council breached section 10(1) of FOIA by failing to respond to two new requests for information which were included in the complainant’s request for an internal review.