Highways England
- Date 23 March 2021
- Sector Central government
- Decision(s) FOI 12: Not upheld, FOI 16: Upheld
The complainant has requested Highways England (HE) to provide a breakdown of the number of emails or communications sent between certain email addresses and any Highways England/Agency email address over a four year period. HE refused to comply with the request, citing section 12 of the FOIA. The Commissioner’s decision is that HE is entitled to refuse to comply with the request in accordance with section 12 of the FOIA. She has however found HE in breach of section 16 of the FOIA. HE is required to provide advice and assistance to the complainant so far as this is reasonable and practicable.