Southend-on-sea Borough Council

Summary wording for website: The complainant requested information from Southend-on-Sea Borough Council relating to the percentage of enquiries actioned by the Highways Department. By the date of this notice Southend-on-Sea Borough Council had failed to provide a substantive response to this request. The Commissioner’s decision is that Southend-on-Sea Borough Council has breached section 10(1) of the FOIA in that it failed to provide a valid response to the request within the statuary timeframe of 20 working days. The Commissioner requires Southend-on-Sea Borough Council to respond to the complainant’s response in accordance with the FOIA. Southend-on-Sea Borough Council must take these steps within 35 calendar days of the date of this decision notice.