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Home Office

  • Date 7 December 2021
  • Sector Central government
  • Decision(s) FOI 10: Upheld, FOI 12(1): Not upheld, FOI 16(1): Not upheld

1. The complainant requested information from the Home Office relating to the number of people being made to wait for 3 months or more for a status change to be reflected in their account, in relation to the EU settlement scheme.

2. The Commissioner’s decision is that the Home Office was entitled to refuse to comply with the request under section 12(1) of the FOIA, and that it has complied with its obligations under section 16(1) of the FOIA to provide adequate advice and assistance to the complainant. However, the Commissioner finds the Home Office breached FOIA section 10(1) by not providing its response within 20 working days.

3. The Commissioner does not require the public authority to take any further steps.