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Parliamentary and Health Service Ombudsman

  • Date 20 January 2022
  • Sector Other
  • Decision(s) FOI 10: Upheld

The complainant made a request for information on 6 June 2021 for copies of all the internal policies and procedures by which a case review he had submitted to PHSO was conducted. The Commissioner considers that PHSO has breached section 10(1) FOIA as it has failed to respond within the statutory time for compliance. The Commissioner requires the public authority to provide a response to the request in compliance with FOIA.