Hampshire and Isle of Wight Integrated Care System

The complainant’s request was made to Hampshire, Southampton and Isle of Wight CCG. The CCG is now part of Hampshire and Isle of Wight Integrated Care System (the public authority). The complainant requested all relevant documentation, evidence and factual information used by the public authority in correspondence with them over a complaint they made about the care they received from South Coast Fatigue (SCF). The public authority went through the complainant’s multi part request and provided its response under FOIA to each. The complainant is not happy with the information provided and does not consider the public authority has fully complied with its obligations under FOIA. The Commissioner’s decision is that on the balance of probabilities the public authority has provided all the recorded information it holds and has therefore now met its obligations under FOIA. It is noted that the public authority provided additional information to the complainant during the Commissioner’s investigation. As this is information which should have been provided within 20 working days of the request, the Commissioner has recorded a breach of section 1 and 10 of FOIA. The Commissioner does not require any further action to be taken.