Information Commissioner

The complainant submitted five requests for information about service complaints, information requests and subject access requests that they had previously submitted to the public authority. With regard to the four requests the authority handled under FOIA, on the balance of probabilities the authority has disclosed all the relevant information it holds and complied with section 1(1) of FOIA. The remaining relevant information is already reasonably accessible to the complainant and therefore exempt under section 21(1) of FOIA. The authority’s response to one of the requests breached section 10(1) and section 17(1) as it was provided outside the required 20 working day timescale. First-tier tribunal (General Regulatory chamber) information rights appeal EA/2023/0055 under appeal.