London Borough of Redbridge
- Date 20 December 2022
- Sector Local government
- Decision(s) FOI 1(1): Not upheld, FOI 10(1): Upheld
The complainant has requested information from the London Borough of Redbridge (“the Council”) in relation to complaints against landlords/letting agents and any action taken against a specific letting agent. The Council provided the complainant with the information that it holds, advising that some further information may be held by the Citizens Advice Bureau. The Commissioner’s decision is that, on the balance of probabilities, the Council does not hold any further information in relation to this request. The Commissioner, however, finds that the Council breached section 10(1) of FOIA, as its refusal notice was not issued within 20 working days of receiving the request. The Commissioner does not require the Council to take any steps as a result of this decision notice.