University College Birmingham
- Date 21 December 2022
- Sector Education
- Decision(s) FOI 1: Not upheld, FOI 10: Upheld, FOI 16: Upheld
The complainant has requested information relating to IT outages. University College Birmingham (UCB) asked for clarification in relation to part 1 of the request, it denied holding information in relation to part 2 of the request and provided information in response to parts 3 and 4 of the request. UCB breached section 16 FOIA in the handling of part 1 of the request however it correctly denied holding information requested at part 2 under section 1(1)(a) FOIA. UCB also breached section 10 in the handling of this request as it did not respond within the statutory time for compliance. The Commissioner requires the public authority to provide advice and assistance in accordance with its obligations under section 16 FOIA in relation to part 1 of the request.