Financial Ombudsman Service
- Date 24 January 2023
- Sector Other
- Decision(s) FOI 40(1): Upheld
The complainant has requested correspondences between the Financial Ombudsman Service (the FOS) and Halifax regarding a complaint. FOS relied on section 40(1) of FOIA to withhold the information for it would be the complainant’s own personal data. The Commissioner’s decision is that FOS was entitled to rely on section 40(1) to withhold the requested information. The Commissioner does not require any further steps.